One would think that by the time 2013 rolled around, Internet access problems would be a thing of the past. Not so. Some of the old companies with the worst reputations started the same games under new names [DirecTV became HUGHES.NET] and started signing consumers again — largely without a proper warning by the [corporate] press. How do you avoid getting scammed?
Ask in advance about their FAP record [they shut off your Internet if you use it too much] and — even if your use is limited, you can find yourself with having violated their policies — so call them and let them know you are recording the call — or ask to ‘get that in writing’ before signing a contract with them. Google their company name name online followed by a word like ‘scam’ or ‘rip-off’ or ‘I hate [COMPANY NAME]’. If you hit into thousands of hits — and especially if you discover 40,000 hits or more, you can bet there’s a bigger problem than just ‘run-of-the-mill consumer issues.